Picture of Piattran office and buses

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Piatt County Public Transportation
1925 North Market Street
Monticello, IL 61856-8144

Ph: (217) 762-7821 Fax: (217) 762-7594
Email: ride@piattran.org
TTY Users Dial 711

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Welcome to Piattran

Rider Intake Forms

Are only required for riders under the age of 18; older adults who want to take advantage of the over 60 program (see brochure); and/or those who want to receive a discounted fare. However, we strongly encourage all new riders to fill out an intake form.

Download Rider Intake Form Here

Student Riders (Under 18)

  • Annually, legal guardians need to submit an updated Rider Intake form.
    (If your child rides year-around, then submit the updated form by July.)
  • Make all reservations 24 hours in advance.
    Office Hours: 8am to 5pm Monday – Friday
    Route Hours: 6am to 6pm Monday – Friday
    (Saturday service available throughout until Dec. 15th)
  • When calling to place a reservation, the following information needs to be provided:
  • Caller’s Name?
  • Rider’s Name?
  • Date of Ride?
  • Pick-up Location?
  • Drop off Location?
  • One-way or Round trip?
  • Priority Times? (i.e. when they need to arrive by or will be released or)
  • “My child’s safety word is________”
    Safety words are established by the parent/guardian on the rider intake form. Due to confidentiality – only those with the safety word will be given information or permitted to change child rider schedules.
  • To avoid being charged for a cancelled ride – please cancel at least 1 hour in advance.
  • If closed, leave a voicemail about new reservations or cancellations. However, for same day requests – those can only be made during office hours, and will only be accommodated if seating capacity and routing is available.

Our Mission

As a rural county transportation system, Piattran’s mission is to provide accessible transportation to the general public that travel within or to Piatt County, IL. Anyone can ride Piattran. However, school age children are transported only when school bus service is not available or when they require special assistance not offered by school bus services. Piattran’s bus fleet is fully accessible with lifts and securements for mobility devices not exceeding 800 lbs.

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